Privacy Policy
Introduction
At TUTORVUE GROUP LTD, we prioritize your privacy and strive to create services and products that you can trust. Our goal is to be transparent and ensure that our privacy practices are clear and easy to understand. We have taken care to avoid legal jargon and complex language in our Privacy Policy.
This Privacy Policy outlines how TUTORVUE GROUP LTD (“we,” “us,” or “our”) collects, uses, stores, and shares your information when you engage with our Services.
Our Privacy Policy forms an integral part of our Terms and Conditions and applies to your use of this Site and services it provides. By using the Site, you agree to accept the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use this Site.
Data We Collect
When you use this Site, we may collect your personal and non-personal (unidentified) data.
The personal data we may collect, store, and use includes only:
- voluntarily-provided personal information contained in or relating to any communication that you send to us or send through this Site or information provided by subscribing to our e-mail newsletter (including your email address, and name);
- Automatically collected location-related information that potentially may be used to identify you personally (including hostname of the accessing device, IP address, cookie ID, time of your session, etc.).
We may collect, store and use certain non-personal (unidentified) technical information transmitted by your computer in order to improve functionality of the Site and provide you with a better user experience (including the type of browser and the operating system that uses your device, the language setting, the access time etc.). This information is collected also for research and analysis purposes about your use of the Site.
Legal basis for handling your personal information
In case your personal information is protected by EU data protection law (GDPR) we may only handle your personal data by having a certain legal ground. The processing of your personal data is necessary in pursuit of the “legitimate interests”, the legitimate interests in this context mean the valid interests we have in processing your personal data that are not overridden by your interests in data privacy and security.
Marketing
We may contact you through electronic messaging services, including emails, text messages and similar services about our Site and services and promotions that may be interesting to you. You have the right at any time to ask us to stop processing your personal data for direct marketing purposes.
Cookies
In operating our Site, we use “cookies”. Cookies are a small text files that are stored in your web browser that allows us to recognize you. Cookies can be used to collect, store and share bits of information about your activities across the Site.
Our Site uses the following types of cookies for the purposes of improving user experience and tracking traffic:
- session cookies, which are stored during a browser session to enable normal use of the system and which are deleted as soon as the browser is closed;
- persistent cookies, that are only read by our Site, stored on your device for a certain period of time, and not deleted when the browser is closed. Such cookies are used where we need to know who you are for future visits;
- performance and targeting cookies set by third-party companies, namely third-party vendors who monitor and analyze your access to and interaction with our Sire (Google Analytics, Google Dynamic Remarketing, Google AdWords, Facebook products, Hotjar etc.).
Besides, our website may contain beacons, widgets and other technologies that mainly collect non-personal data related to your browsing propensities. We use such technologies for regular operations, including collecting statistical information about your use of the Site and adapting it to your personal preferences. The information collected by such third-party tracking analytics on our behalf helps provide technical diagnostic and analysis tools.
How to Change Cookies Settings
Most web browsers allow control over cookies through the browser settings. You can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. You can visit www.aboutcookies.org or www.allaboutcookies.org to find out more about cookies and how to set cookie preferences in your browser.
Sharing of Personal Data
We do not sell or disclose any personal data to any third party other than as follows.
We share data with our controlled affiliates and subsidiaries; when required by law or to respond to legal process; to protect our customers; to protect lives; and to maintain the security. Therefore, we may share your information with other companies. The laws of the countries where these companies are based may not be the same as those in the EU, but your information will be treated with the same high standard of care wherever it’s processed within the corporate family.
We can share the personal data we gather about you with third parties located within the countries that have a jurisdiction that differs from the one of the countries you live in. This is usually related to the countries which are not regarded as a part of the European Economic Area (EEA) and which may not offer the same safeguards to personal data protection as within the EEA. As a result, you give your consent that we may transmit, process, and store the personal data beyond the bounds of the EEA. If such transfer of personal data takes place, we ensure that we will protect the data to a level that meets the EU requirements.
How We Protect Personal Data
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, contractors and third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We take measures to deal with any personal data breach that we suspect, and will inform you and all relevant regulation authorities of any violation if we are required to do so by law.
How Long We Keep Your Information
We will store your information for as long as we have to by law. If there is no legal requirement for us to retain the data, we will only store it for as long as we need to.
Links
This Site may contain links, plug-ins and applications to various third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We have no control over and are not responsible for the content, privacy policies, or reliability of such third-party connections. When you leave this Site, we encourage you to read the privacy notice and privacy policy of every website you visit.
Your Rights
Under the privacy laws, you have a number of rights that you can exercise free of charge:
- Right of access and correct the record of your personal data. It means that you have a right to obtain or request a copy of your personal data that is stored with us or request to update or correct the personal data if you believe it is incorrect.
- Right to erasure. You can ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
- Right to object to the processing of your personal data. Where we are processing your data for the purposes of any legitimate interests, you can object at any time to this processing.
- Right to restrict the use of your personal data. This right allows you to restrict the processing of your data for specific purposes.
- Right to data portability. You have a right to receive the personal data that you have provided to us in a machine-readable format. Where secure and technically feasible, such data can be transmitted to another data controller by us.
- Right to complain to your local data protection authority.
If you wish to execute any of these rights, please contact us at email address, specified in contact section below.
How to Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at [email protected]